PRIVACY

Thank you for visiting Kippenberger’s. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and place orders.

1. Who We Are

Kippenberger’s operates as an online marketplace. We connect customers with independent third-party producers (“Producers”) who manufacture and ship the products directly to you. We act only as the facilitator of the sale.

2. Information We Collect

We collect the following information:

  • Name, billing and shipping address, email address, and phone number you provide at checkout
  • Payment information (processed securely by Shopify Payments or our payment providers – we never store full card details)
  • Order history and preferences
  • IP address, browser type, device information, and pages visited (via cookies and analytics tools)
  • Any messages or inquiries you send us

3. How We Use Your Information

  • To process and transmit your order to the correct Producer
  • To send order confirmations, shipping updates, and customer service messages
  • To improve our website and marketing
  • To prevent fraud and comply with legal requirements

4. Information Shared with Producers

When you place an order, we share your name, shipping address, email, phone number, and order details with the Producer responsible for fulfilling and shipping your items. Producers are independent businesses and have their own privacy practices.

5. Third-Party Services We Use

  • Shopify (hosting, payments, analytics)
  • Google Analytics (website usage)
  • Payment providers (Stripe, PayPal, etc.)
  • Shipping carriers (for delivery)
  • Email service providers (for transactional emails)

These partners only receive the information needed to perform their services and are obligated to protect your data.

6. Cookies & Tracking

We use cookies to remember your cart, preferences, and to analyse site traffic. You can disable cookies in your browser settings, but some features may not work properly.

7. Your Rights (GDPR / CCPA / Other Laws)

You have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Request a copy of your data
  • Withdraw consent (where applicable)

To exercise these rights, contact us at contact@kippenbergers.com. We will respond within 30 days.

8. Data Security

We use industry-standard encryption and security measures. However, no method of transmission over the internet is 100% secure.

9. Children

Our website is not intended for children under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
contact@kippenbergers.com

Thank you for trusting Kippenberger’s.